Privacy Policy

This policy describes how Rockridge handles information in connection with rockridge.ai, business inquiries, and meeting bookings. Contact us at hello@rockridge.ai about this policy or your information.

Information we collect

How we use information

We use information to respond to inquiries, arrange and follow up on meetings, discuss our services, deliver requested pages, understand website usage, improve the site, prevent misuse, and handle legal obligations or disputes.

Service providers and sharing

We use Vercel for website hosting and Web Analytics. Booking links lead to Google Calendar, and some pages request fonts and platform icons from Google. These requests disclose technical information such as your IP address and browser information to the provider. Email and scheduling providers process the messages and booking details sent through their services.

Providers may process information on our behalf and under their own applicable terms and privacy notices. See Vercel's privacy notice and Google's privacy policy. Third-party destinations may associate activity with an existing account and collect activity across other websites or services under their policies.

We may disclose information where reasonably necessary to comply with law, protect rights and security, or address a dispute, and in connection with a business transfer subject to applicable protections.

Analytics, cookies, and privacy signals

Vercel Web Analytics uses a request-derived identifier rather than analytics cookies. We remove query strings and URL fragments from analytics page URLs and replace personalized page paths with a generic path. Hosting logs and requests to other providers are separate from these analytics settings.

This website does not load its Web Analytics script when your browser sends Global Privacy Control or an enabled Do Not Track signal. These settings do not prevent essential hosting requests or control third-party websites you visit. You can also manage cookies and other site permissions in your browser. The website does not embed advertising pixels or session-replay tools.

Retention and security

Retention depends on the information and purpose, including handling an inquiry, maintaining a business relationship, resolving disputes, and meeting legal requirements. Provider logs and backups may follow different retention schedules. You can contact us to ask about retention or request deletion of information relating to you. No internet service or transmission can be guaranteed completely secure.

Your choices and requests

Email hello@rockridge.ai to request access to, correction of, or deletion of your information, or to ask us to stop promotional follow-up. Depending on your location and applicable law, you may have additional rights, including objection, restriction, portability, appeal, or a complaint to a privacy regulator. We may need to verify your identity and may retain information where law permits or requires it. Please provide enough context to locate the information without sending sensitive identification documents in your initial email.

Customer support services

This website policy is not a substitute for the privacy notice of a brand whose customer support Rockridge helps operate. If your request concerns an order or support conversation with a brand, contact that brand first; we may need to coordinate with it. Service-specific agreements and notices govern those workflows. Our Reddit integration privacy policy describes that integration separately.

Changes to this policy

We will post updates on this page and change the date above. For material changes, we will provide a prominent website notice or contact affected people directly where appropriate or required by law.