Rockridge Reddit Integration Terms of Service
Effective date: July 2, 2026
These terms apply to the Rockridge Reddit Devvit app and related Reddit support workflow operated by Rockridge. The app is designed for owned or explicitly authorized Reddit communities, Modmail, posts, and comments where Rockridge or a Rockridge customer is permitted to provide support.
1. What the integration does
The integration receives support-relevant Reddit activity from authorized Reddit surfaces, sends it to the Rockridge support dashboard, helps Rockridge operators triage and draft replies, and can post approved replies back through Reddit using the Devvit app account or other authorized Reddit identity.
The integration is not a broad Reddit monitoring tool, a scraping product, or a generic self-service Reddit data service. It should only be installed or used where the relevant community, moderator, account owner, or Rockridge customer has authorized the support workflow.
2. Authorized use
- Use the integration only for legitimate customer support, moderation-support, community-support, or operational support workflows.
- Do not use the integration to surveil redditors, scrape Reddit, evade Reddit limits, rotate accounts, or collect data from communities you do not control or have permission to support.
- Do not use the integration to send spam, harassment, misleading messages, or content that violates Reddit's rules or applicable law.
- Do not ask redditors to provide Reddit passwords, credentials, payment details, protected health information, or other sensitive information through the integration.
3. Human-approved replies
Rockridge may use automation and AI-assisted drafting to organize context and prepare suggested responses, but the intended Reddit support workflow is human-approved before posting. Replies should be privacy-safe in public threads and should move account-specific or order-specific matters to an appropriate private support channel when needed.
4. Relationship with Reddit
Rockridge is not Reddit, and this integration is not endorsed by Reddit unless Reddit separately says so. Reddit remains responsible for Reddit's platform, accounts, communities, and policies. Your use of Reddit remains subject to Reddit's own terms, policies, and rules.
5. Availability and changes
The integration may be changed, paused, limited, or discontinued if required by Reddit platform rules, app review requirements, security concerns, customer configuration, or operational limits. Rockridge may update these terms as the integration changes.
6. Data practices
The integration's data practices are described in the Rockridge Reddit Integration Privacy Policy. That policy explains what Reddit-related data may be processed, why it is used, how it may be shared, and how to contact Rockridge.
7. Contact
Questions about these terms or the Reddit integration can be sent to hello@rockridge.ai.
If you are a Reddit user with a support issue for a specific brand or community, please avoid posting private account details publicly. Use the private support channel directed by that brand, community, or Rockridge operator.